Terms & Conditions

Reliance Digital OTT Offer — reliancedigitalfreeott.com

Section A: General Terms & Conditions

1. This campaign ("Offer") is being run by Reliance Retail Limited ("RRL") and managed by RewardPort Corporate Solutions Pvt Ltd ("Implementation Partner").
2. The Offer is available exclusively to eligible retail customers of RRL who purchase an eligible AC or LED TV during the Offer Period.
3. Participation is voluntary and subject to compliance with these Terms & Conditions.
4. The Offer is non-transferable and cannot be combined with any other offers unless stated otherwise.
5. By participating, the customer agrees to abide by these Terms & Conditions. The decision of RRL and the Implementation Partner shall be final, binding, and non-contestable.
6. RRL and the Implementation Partner reserve the right to modify, suspend, or withdraw the Offer at any time without prior notice.
7. Employees of RRL, its group companies, and the Implementation Partner are not eligible to participate.
8. The Offer is governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of courts in Mumbai.
9. By participating, customers consent to their personal data being collected and processed for campaign administration purposes.
10. Incomplete or incorrect registrations will be disqualified.
11. Any fraudulent activity or misrepresentation will result in immediate disqualification.
12. This voucher has no commercial value.

Section B: OTT Subscription Terms & Conditions

1. Offer Period: The Offer is valid from 20th October 2026 to January 2027, or till stocks last, whichever is earlier. Customers have 60 days from date of purchase to activate their OTT subscription code. OTT codes are valid till April 2027.
2. Eligible Products: Valid only on purchase of eligible Air Conditioner or LED TV products from Reliance Digital stores during the Offer Period.
3. Registration Process:
   • Customer must register at www.reliancedigitalfreeott.com using the unique Coupon Code printed on the purchase invoice or displayed at the billing counter.
   • On successful registration, an Authentication Number will be sent via SMS to the registered mobile number.
   • The customer must then visit the OTT Booking page and enter their Authentication Number to submit the request.
4. OTT Code Delivery: Upon acceptance of the OTT booking request by the backend team, the OTT subscription code will be sent via SMS and Email to the customer's registered mobile number and email address.
5. Subscription Benefit: The OTT subscription code entitles the customer to a one (1) year OTT subscription from the date of activation on the OTT platform.
6. Activation Window: The OTT code must be activated within the validity period. Expired codes cannot be revalidated, extended, or reinstated.
7. Non-transferable: The OTT subscription benefit is non-transferable, cannot be exchanged for cash, and cannot be combined with any other promotional offer unless expressly permitted by the OTT platform.
8. Platform Terms: The customer must comply with the OTT platform's own Terms of Use for subscription activation and use.
9. Limited Liability: RRL and its Implementation Partner are not responsible for server downtime, technical errors, connectivity issues, content removal, or platform-level subscription changes by the OTT provider.
10. One Offer Per Purchase: Only one OTT subscription is provided per eligible product purchase. Multiple registrations with the same voucher code are not permitted.
11. Registration Limits: Maximum 2 registrations per mobile number, per email address, and per IP address are allowed on this platform.
12. For support, contact: reliancedigitalfreeott@rewardport.in | Mon–Fri, 10:30 AM – 5:30 PM